Cove ("Company," "we," or "us") provides a web-based platform for assisting businesses with U.S. compliance, including registering for state sales tax, filing sales tax returns, and monitoring economic nexus thresholds. These Terms outline the rules and guidelines for using our Service.
By accessing or using the Service, you agree to be bound by these Terms, our EULA, and Privacy Policy. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Account Creation: To use certain features of the Service, you may need to create an account. You must provide accurate and complete information during the registration process and keep your account information updated.
Account Security: You are responsible for safeguarding your account credentials. You agree to notify us immediately of any unauthorized use or security breach.
Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in any unlawful activity.
You agree not to:
Use the Service for Unlawful Purposes: The Service may not be used for illegal activities or to violate any local, state, or federal laws.
Interfere with Service Operations: Do not attempt to disrupt or interfere with the Service's normal operations, including unauthorized access to our systems.
Misuse User-Generated Content: Do not post or transmit content that is unlawful, defamatory, obscene, or infringes on intellectual property rights.
Misrepresent Your Identity: Do not impersonate others or provide false information when using the Service.
Our Content: The Service and all materials provided on it, including text, graphics, logos, and software, are owned by Cove or our licensors and are protected by copyright and trademark laws.
User-Generated Content: If you submit any content to the Service, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and distribute your content for the purpose of operating the Service.
Payment Terms: You may be required to pay fees for certain services, such as state registrations or tax filings. Payment must be made through our designated payment processor, Stripe.
Refund Policy: Payments are typically non-refundable, except in cases where exceptional circumstances apply.
The Service may contain links to third-party websites or services that are not owned or controlled by Cove. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
Personal Information: Our collection and use of your personal information are governed by our Privacy Policy. By using the Service, you consent to our data practices.
Security: We take reasonable measures to protect your personal information, but we cannot guarantee the security of any data transmitted over the internet.
Termination by User: You may close your account at any time.
Termination by Cove: We may suspend or terminate your account if you violate these Terms, fail to pay required fees, or engage in behavior that could harm our Service.
Effect of Termination: Upon termination, you will no longer have access to your account or any associated data. We reserve the right to retain data as required by law.
Service Availability: The Service is provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted or error-free.
Limitation of Liability: To the extent permitted by law, Cove shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service.
Governing Law: These Terms shall be governed by the laws of the United States without regard to its conflict of laws principles.
Dispute Resolution: Any disputes arising under these Terms shall be resolved through binding arbitration or small claims court, as appropriate.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service following the posting of changes constitutes acceptance of the new Terms.
If you have any questions or concerns about these Terms, please contact us at [support email].